Cancellation Policy

A major credit card is required to hold all non-member appointments.  Because we experience strong demand for appointment times guests are kindly requested to cancel no later than 24 hours before an appointment date to avoid a cancellation charge.   Please note that cancelling your appointment on the same day you are scheduled to visit will result in a 100% service charge.  In addition, no shows/no calls will result in a 100% service charge.  The minimum service charge for failing to meet the cancellation policy is $49.

For gift certificate, coupon, and Groupon guests, please note that your gift certificate, coupon, or voucher will be deducted 50% of its value for cancelling the same day as your scheduled appointment, and will be voided altogether in the event of a no show/no call.